After some requests, here is the topic where we will be posting all the reboot related updates from now on. In that way, those who wish can simply subscribe to this topic and we keep things nice and tidy.
As a reference, here is the list of reboot posts made since the reboot started:
Dear MOD community members
I am sad to announce that MOD Devices GmbH has reached the end of its line.
This is the result of a two-year crisis that started with the COVID impacts on our supply chain in Q2/2020, and the snowball effect of the cash flow disruption triggered by the failure of the Crowdcube campaign in Q4/2020.
During these last 24 months, the founders and shareholders have bridged the finances multiple times in failed attempts to get back on track. But the private cash from shar…
"I went down to the crossroads
Fell down on my knees"
Dear members of the MOD community
Unfortunately, we have not reached the minimum funding needed to execute our reboot plan.
Without the funding, we could not proceed with the deal we were organizing alongside the preliminary insolvency administrator and carry on with the reboot in due time. In fact, we even moved backwards on the committed funding amount. More details on that are coming below.
This does not mean the game is over yet, b…
Dear MOD users
I would like to thank all those who filled out the survey. We received a total of 543 responses showing a very high engagement.
First and foremost, I would like to applaud the respect and understanding of the users. Only three respondents made use of the F-word in the open fields, which is remarkable in such a dire situation. Getting the amount of hate I am currently getting, it is refreshing to see a small number of disrespectful comments. I thank you guys immensely.
The fundraiser for the reboot is ongoing and entering its final hours.
We need to reach 200k€ and the sum of received commitments is displayed in this dashboard below:
FundRace commitment monitor
There are two counters because the first step of pledging for the investment is automated and the second step of digitally signing the Letter of Commitment is manual.
If you consider joining the fundraiser, you can fill in your name and email in the following form and we will forward you…
Dear MOD users
I am very happy to inform you all that WE MADE IT !!
Yesterday the sum of signed LoCs surpassed 200k€.
Yesterday we founded the new company, MOD Audio UG.
Yesterday we signed the asset purchase deal with the Insolvency Administrator, who already signed it back.
And earlier today we secured the new office lease.
Yay! What an awesome thing to live and see.
We are stoked here about the engagement and commitment of our community. You guys really rock! After multiple f…
Hi MOD users
Some updates here about the reboot.
As Andreas has written in the other thread, we had some hiccups on the transition process. I want to give you some details here on the general status, what went well and what did not.
Before proceeding, I’d like to share some images to give you more context. Not sure I gave details before, but we had to leave the office on September 5th, after the insolvency was declared by the court. As we were considering the reboot, all the general assets (t…
And as a first follow up to my last post, here are some pictures of the office after some tidying up:
The administrative room:
The main room:
And the fulfilment room, which is still a total chaos:
Stay tuned for more updates. There are Cloud related news coming soon.
Wish you all a great week
Gianfranco, aka The MOD Father
Please note: in order to keep things on topic, no user comments are allowed.
So you can use this thread as single source of info.
Whenever there is a bigger post, or something that requires feedback, we will create that topic separately but still link it from this one.
I want to give some updates regarding the plugin store, pedalboard feed and overall cloud situation.
We have the services kinda back online and operational now.
Enough that we were able to verify and test if everything still works, but not usable in general yet.
The good news is that all previous plugins, releases, licenses, etc are still in place.
As far as we can tell, no data loss happened during the cloud suspension and resume.
What is to be finalized is a migration from azure-provided DNS + SSL Cert management to the new registrar. We moved away from having DNS in azure when the insolvency started, as we could not legally pay for it.
Only this part remains before the plugin store comes back online, and with it very likely the pedalboard feed as well.
Plugin store and pedalboard feed is back online!
We still need to do some verification for its various systems, so there might be something not quite working yet.
Just a quick observation that the checkout for purchase of plugins is still not active yet.
Plugin builder is now operational, so we can begin pushing updates to plugins.
In theory this allows to push MOD OS updates too, but that is still to be fully verified.
PS: max-gen online builder not yet, still some minor things to resolve for that.
Today we finally got our VAT ID assigned. I applied for it online 4 weeks ago on the day we got the required company register entry. Another unexpectedly long waiting time, blocking checkout for paid plugins and imports from outside the EU.
For the latter we went via our contractor and got the reserved System-on-Module for the Dwarf from China to Germany already. It’s enough to supply all backers, who opted for the 150€ voucher plus our current B2B orders and beyond. Production is prepared and shall start next week, fulfillment by the end of November.
Regarding paid plugins checkout: beside waiting for the VAT ID, we also learned that a transition of a fully set up service from one company to another is not that easy, if international payment processing is concerned. Eventually we have worked out a clean slate solution, but it requires an MOD OS update. We will focus on getting that out next week
Not strictly related to the company, email notifications for this forum should be working again now.
So if you were trying to create an account in the last few weeks and couldn’t due to lack of email verification, please try again!
Still related to the forum, we have moved to forum.mod.audio
Sorry for the downtime in between the change.
Please find an update on Dwarf production and Founders Edition fulfilment here:
We have procured all the necessary material. Both the missing key parts for the MOD Dwarf manufacturing as well as all accessories. I’m glad we could also get enough of a preferred PSU type in time, which is proven in our labs to work well with the latest design.
Some things took 1-2 weeks longer to get here as forecasted, even though there were buffers in the plan. After one-off hurdles we are now able to import ourselves again. Dwarf production started last week. Initial output was underwhelm…
And another update about the Dwarf fulfilment:
Today we did a sprint here to ship all the remaining units that were purchased this week.
Even my son was here helping
And here is the loaded UPS truck:
Between today and tomorrow I will send out the 3 vouchers to all backers that purchased them.
We will receive more units from production but we are now reaching the cutoff date to ship before the holidays.
I will send emails when we get the new units and we will ship them ou…
And the discount codes are now sent via email.
Check your inboxes please
more updates on backers fulfilment and retail sales:
We are continuing this week with Founders Edition for all remaining opt-ins we have from the surveys.
Last week we shipped only a few as we ran out of packaging, but the refill comes tomorrow. It was actually confirmed for 4 weeks ago, but the supplier could not finish before their holidays break. Also we now have our QC and fulfillment assistant back from longer sickness, so more capacity here plus more time left for
@jon to support and inform you.
@danimourinho showing a live graph about pro…
Good so far
@dreamer, yet we rely on steady growth after the initial reboot phase, as planned.
We have successfully reactivated our channel in the EU and entered Japan with a new distributor deal. For both areas we have fulfilled initial orders. In the EU we are in most shelves again already. In the US it’s a bit more complicated, but we have important progress there too. A press release is in preparation with more details.
Moving forward we need sell-through to get refill orders or customer p…
Retrospective and next steps
I hope this update finds you well. It has been some time since our last update about the reboot, and while not everything went as smoothly as we had hoped for, I am happy to share some well-deserved news and exciting forecasts for the upcoming months.
Since the initiation of our ‘six-month reboot plan’ in October 2022, our company has experienced significant progress and growth. I will do my best to provide a concise overview of the key highlights.
First and foremost, I am ple…