This is weird/ interesting. I would say almost 100% sure that this happens during shipment. It would be interesting to know why and if yours was the unique case. It doesnât seem that your shipment box was badly carried. To kick off the detective work, where are you located?
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I received Dwarf yesterday⌠perfectly working ⌠without loose screw/s inside!!!
The only thing to do is to download the âmod-rndis-driver-windows.zipâ because my portable (Win10) and my desktop (Win 11) doesnât recognize the device address (time out and no Ping response)
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Netherlands. The package was absolutely fine and the rest of the unit as well. I could open up the Dwarf more to see if the screw came from inside the unit, but I donât think there is any place it would come from.
There are these two empty holes on the pcb, should there be screws in them?
(it couldnât have come out of these since the case would cover them)
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I saw the video and no, those screws are small ones from the other side of the board, 2 that help keep the SoM in place.
if you want to open the unit further, you need to âunscrewâ the audio jacks (I am sure there is a proper technical term, but I dont know it now) and then the 6 screws on the back of the board.
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There are 5. And I found it. It was the middle screw on the HMI board. Odd that it came completely loose like that.
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My dwarf reached me one day before Christmas - my Christmas present from my younger self two years ago 
Unfortunately I havenât had the chance yet to actually connect anything to the input or output ports - too many relatives around during Christmas, and although mybfather in law has a âmusic roomâ, that is currently being misused as a guest room so nothing available to plug the outputs into.
I did have a try with the web UI and âdry trainingâ with using the footswitches and switching between control mode and navigation mode.
Great that I still have something to look forward to 
BTW how do I get the licences for the plugins that were part of the Indiegogo Premium Plugins perk?
I think I remember that question being asked before but I donât remember the answerâŚ
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I can relate. Mine has been stuck in Louisville as well. 
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just got my Crowdfunding Edition Dwarf! woohoo! 
âŚlooks and feels great!
so far, just playing with some test tone generators, using the power supply as shipped and using balanced 1/4" connections to my MOTU 8pre-es interface, the sounds are very satisfying and the noise level is very low. excellent.
big thankyou to all the MOD folks for your fine work, and for your perseverance as well! also big thanks to this entire community for hanging in there and continuing to participate in this journey together!
cheers!
.pltk.
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Thatâs not so far. Eventually, it was about to come out but it didnât during the shipment from the factory to us and the QC. It did while âthrowingâ to the UPS piles or on the way. It shouldnât be a big issue thou
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I feel this is a really healthy way to see things
Those should be processed later. Hopefully not be too long after the year starts.
We can just process those licenses when a device is shipped to the particular backers that got these extra perks so we have a device to associate with their pledge. This ads a bit of âlatencyâ between both processes.
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Hi @Helmanfrow
Sorry for the delay in replying and thanks a lot for the effort. I already updated the content in the form.
If you like proof-reading we have a lot of use for it. Let me know if you want to help further 
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Got mine today, after a little bit of UPS delays! Looks beautiful. Very excited. Iâve got some âfirst impressionsâ and suggestions for Quick Start Guide improvements, which topic is best for posting those?
Also, how do I confirm that I have one of the âgoodâ power supplies (mentioned in the first post)- I am hearing a lot of cpu noise in the output and wanted to check that first before buying a replacement one.
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Mine arrived at my address in France today (after also some terrible hide and seek with UPS). My daughter video called me for the unboxing. Canât wait to lay my hands on it !!!
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I received mine yesterday as well. Continuing the trend, this was after several days of phone calls to UPS to assure them that I did indeed want my package delivered.
I tried out some of the factory pedalboards last night. I hadnât used my Duo in a couple years, boy was it nice to hear the SHIRO shimmers again - heavenly! With the addition of audio and MIDI file handling, recording, IR support, new amps, and a first-class looper, Iâm optimistic that the Dwarf can be the creative workstation and âband in a boxâ that Iâve been hoping for.
Is there a list available, or can someone provide a breakdown of what the factory pedalboard prefixes stand for? I can guess that GRIG is âguitar rigâ and BRIG is for âbass rigâ and so on, but there were a few I wasnât sure about.
I agree that the Quickstart could include a few more details like brief descriptions of the modes. Maybe including a list of links into the official docs could help so one could click through to easily learn more about how the modes work, how to access and map snapshots, etc. I also noticed that the included letter from Gianfranco has some several references to the old domain, though they do seem to redirect properly.
Thank you so much to the team for your perseverance and dedication! Thank you also to the community for believing and fulfilling the emergency fundraising.
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I believe that thereâs nothing yet on that topic, so feel free to create one and drop the suggestions there. They are more than welcome.
I believe that on these last shipments there werenât a lot of those left. You can send me a DM with a picture and I will confirm to you if itâs one of the latest ones.
Please note that even with a new one itâs not 100% sure that your setup has no ground loops or something noise issues that end up being boiled on the Dwarf (or any other piece of gear) - just a sort of general heads up
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I could try to help you here, but maybe if @jesse drops by here he will give you a clearer answer. After all he is âthe guy of the pedalboardsâ 
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The remaining Founders Edition Dwarfs from last weeks voucher sale have all been shipped.
I just made another 22 available for checkout. Cannot send mails right now, but they will come next week along with more units.
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Is there any telling when I might receive my OG Founderâs edition? Iâm in Toronto, Canada.
I donât see anywhere on the MOD website where I can log in and confirm my account and shipping details.
âŚAlthoughI just checked my Indiegogo receipt and the address is correct there.
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hi @Helmanfrow! iâm in toronto as well⌠i opted for a black, Crowdfunding Edition Dwarf - but still in the current sprint of various voucher-offer Dwarves, so perhaps my experience is relevant!
i placed my order on December 19. on December 27, UPS attempted delivery; i was not at home and the driver left a notice about import fees and HST owing. i paid that online, and received the unit on December 28. pretty impressive delivery service from germany, i think!
cheers⌠hope your experience ends up similar!
âŚhave you received a shipment notice from MOD? âŚi did, one day after ordering; it included a UPS tracking number.
âŚor, might i have misinterpreted your post? are you not participating in the voucher offer? if thatâs the case, youâll have to ask MOD about it!
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I had an idea for a way to keep everyone in the loop about the production of the Dwarf. How about creating a live graph that shows the current status of the production process (including the ones for the 150euros opt and the others) and put it in the website or in the forum? This way, everyone can see exactly where we are in the process and can get a better idea of when to expect their pedalboard to be shipped out.
I know that a lot of people have been asking for updates in the forum, and this would be a great way to provide that information to everyone in real-time. It would also help to reduce the number of questions and requests for updates, which would allow the team to focus on the actual production of the pedalboards.
I think this would be a really useful and transparent way to keep everyone informed about the progress of the pedalboard production. What do you all think?
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