[Solved] MOD DUO not connecting to web (browser) interface (Windows 10 64bit)

Using MOD devices
#14

Yeah it sucks.
What are the prognosis for a windows 10 64bit signed driver?

I do have bluetooth on my PC but I don´t have a bluetooth dongle and I rather stick with the stable releases of firmware.

When I bought the MOD I really thought that I was going to have a “plug and play” experience and not being able to use out of the box was a bit frustrating.
As a workaround I installed the driver on a VM running windows 7 and it seems to be working fine.

I will try other systems running windows 10 64bit if I have a chance and let you know of the results.
In the mean time I´ll start learning how to use the MOD while waiting for a solution to this windows 10 64bit issue.

Thanks

#15

@rogeriocouto I use a Windows 10 64bit without issues. Plug and play it just fine.
Later today I will send screenshot and details about which driver my W10 picked up.

#16

Thanks @acunha!

That will be great. Which language is your Windows 10 ?
Mine is PT-BR.

#17

Mine is EN-US.

Here’s the ethernet driver details:

Pasted image1087×697 41.2 KB

The device shows up as a Network Adapter under the Device Manager. One thing you might want to be sure is that you have the correct USB drivers installed for your computer. Make sure you go to your laptop company website and download the latest drivers and firmwares, specially a USB driver if any is available.

Here’s a link to the RNDIS driver directly from my computer:

Let me know how it goes.

#18

the sys file is not useful here alone.
you also need other sys, inf and cat files.

as of right now I’m still not sure if Windows is just not listing the driver or if it doesn’t include the driver at all.

@rogeriocouto do you have an android phone? if yes, can you try enabling USB tethering please? (should be under extra network options).
The driver that windows uses for android phones usb-networking is the same that MOD needs.
So perhaps this way we can know if your windows install includes the driver or not.

#19

Thanks! I will look into it but first I will follow @falkTX suggestion and try to find out if my system has the correct driver or not.

#20

Hello @falkTX,

I Enabled the usb tethering on my android phone. Here are the results:

without_tethering.JPG406×715 46.2 KB
with_tethering.JPG406×715 48.2 KB

What should I do next?

#21

Please post as much info as possible about that android ‘remote NDIS’ device here.

But basically we need to make MOD use the same driver.

#22

Here are some screen shots…
maybe it´s better you Tell me which kind of info do you need.

#23

@acunha Following the suggestion of @falkTX I´ve found that my system has the RNDIS driver installed but it´s using another driver for the MOD DUO.

I´ve been searching the web to find a way to make windows 10 use the correct driver for the MOD DUO without success.
I´m out of ideas…

#24

Have you tried uninstalling the current driver and letting W10 picking a new one?
Also you can try a different USB cable and different USB port. Adding a USB hub might be a good idea to try too.

Have you tried updating your computer drivers/firmwares?

#25

Yes!
I uninstalled the driver but W10 always pick the wrong one.
I tried different USB ports as well but did not tried USB HUB approach. (will try that tomorrow).

Updating the computer drivers and firmware must be the very last resource because my system is running really well.
As I mentioned the correct driver seems to be already installed and I just need to figure out how to make the W10 use it for the MOD DUO.

#26

Hello @acunha.
I´ve just tried connecting through a USB HUB and that does not work also.

When I connect the MOD DUO my W10 thinks that the device is a printer (serial) instead of a network device.
I think that we will be closer to the solution if we could understand why W10 behave like that.
Unfortunately that is far beyond my knowledge.

#27

@rogeriocouto unfortunately we’re running out of options. The remaining ones are:

  1. upgrade all firmwares/drivers from the manufacturer of your computer
  2. reset your W10 to the factory image

Considering your MOD worked on other computer, it’s not a problem with the device itself.

#28

@acunha and @falkTX

I´ve connected my android phone with usb tethering enabled and tried to update the RNDIS driver but I have the latest driver installed.

Regarding the drivers from the manufacturer of my computer I will verify at their support site if something needs to be updated.

About the system reset… that is not possible because I no longer have the factory image in my computer. The factory image had a corrupt system install and I got rid of it long time ago.
My system has a W7 clean install that was immediately updated to W10 about one year and a half ago and I´m running it with no issues since then.

I´ll keep investigating…
In the mean time I´m updating the MOD with W7 starter edition of my wife´s netbook, :unamused: and planning my pedalboards using a VM with W7 pro. :sunglasses:

In case you have any new idea please let me know.

Thanks!

#29

So just running a W7 VM inside the W10 box works? It gets recognized as a network device with the correct driver? Or are you running the W7 VM in a different computer/OS?

#30

Yes the W7 VM is running inside the same computer/OS.
Right now I´m running it on a Linux VM inside the same computer/OS.

On the W7 VM I needed to install the driver following the wiki troubleshooting but on the linux VM was a “plug and play” experience. :smiley:

#31

an update on this topic…

I just got my USB Bluetooth dongle and installed the MOD Release 1.1.0 and now I can connect the MOD DUO with my Windows 10 64bit.
Unfortunately I did not have the time to look into a solution to solve the connection problem using the USB cable.

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#32

Excellent @rogeriocouto that’s good news. Now you can enjoy it without any cable hassle!

#33

Microsoft said that they are aware of the problems of the RNDIS USB network adapter in Windows 10, they are hoping to solve the problem. Once I get the answer to this problem, I will update you. Go2top, HP Support provide good driver for frim wire.

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