Did this just start happening with the update? If you downgrade the firmware does it happen or it works fine?
Check here how to downgrade it.
Please download the previous firmware for that and follow the steps described on Manual Update.
I’m sorry: I don’t have that much time right now. The display only flickers on some pedal boards and not on all. Sometimes more and sometimes less. When I have a little more time, I will examine it a little more closely and install the old version of the operating system as a test.
Does it happen even without being USB connected? It’s really weird problem.
You can also send us a video.
Please when you find the time to check it and if it’s not solved, write to firstname.lastname@example.org.
Add your serial number and probably a video will also help us out.
Hi @Thomas and @jon
I’ve the same “problem” with my new Mod Duo X.
It’s not really a big problem because the sound is not affected.
It happens when using knobs with some effect.
I didn’t mentionned this screen issue because I thought it was normal…
We are trying to figure out the best way to solve this issue. We are aware of some of the things that you mentioned, the problem is that changing the power supply would require different certifications and tests that the results may not be compilant with all the countries rules.
I have this sometimes as well. I had my DUO X already with 1.10 update so I cannot tell if it is linked to an update. It flickers the same way between 0 and 25% of knob position.
It does not do it all the time, and does not seem linked to the USB connection.
In the test I did just now, there was no flicker during the few minutes after powering the device, then the flickering appeared with no apparent reason.
It seems linked to the brightness : when set at 100%, there is no flickering, when set at 25%, there is flickering.
My MOD DUO X has a Dim Screen that flickers and the values and parameters after the decimal points climb and fall and do not remain steady, i have tried the updates but its still the same i even tried the workaround for the bug fix and its still the same.
The screen goes bright when its says updating controller and everything looks as if first did when i bought it but once the update is complete the screen only looks about 50% bright even on 100% and it flickers and the values are unstable again?
Thanks Jon, I’ve emailed support. I created a video with the issue. It’s the same issue Sorkycat describes. When the device is updating it goes to full brightness (giving you hope), then once the update completes it goes dim and the flicker is just horrendous.
I have a video of the update process and the flicker for reference. I added this and my serial number to my support request. Hope we can nail this bug, love my duo X.
Thank you for the nice words and I’m sorry to learn that you are facing issues with your beloved MOD DuoX.
Thanks for the email as well, I already saw that we received a request that seems to come from you. I will try to answer it later today.
I’m also having a flickering issue with my brand new MOD Dwarf. It flickers approximately every 3.5 seconds. Is this something that can be addressed or do I have a faulty unit? I had thought in this day and age, flickers of this nature would not be an issue.
I updated the firmware as soon as I got it through the browser.
It is also very distorted, even with a straight pass through and now it’s making a bunch of weird noises with no input signal. It also has the computer processor sound, at least through the headphone output.
Something is definitely very wrong! I’ve tried to get in touch with the dealer, but they have not responded.
Thanks for your help. I feel like I’m on the edge of discovering great things!