Hi, mail to support@mod.audio doesn’t seem to be getting delivered. Is there a new address?
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No. That’s the new one.
Are you receiving that typical delivery message?
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Nope:
----- Transcript of session follows ----- support@mod.audio… Deferred: Connection timed out with wp.wpenginepowered.com. Warning: message still undelivered after 4 hours Will keep trying until message is 5 days old
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That’s really weird.
Have you tried multiple times?
If yes, please write to contact@mod.audio and let me know if that works.
(I will likely be the one answering anyway 
)
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Re-sent — lemme know if you got it.
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If I didn’t answer you by now, I don’t believe so.
Have you sent it this time to the contact email or still support?
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To both this time — I’ll send it to you directly too
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Really weird. We will investigate.
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Jon I’m trying to get support on a washer? Can you help me?
Is “on a washer” some specific colloquialism? Since we are a very international forum with many non-native English speakers it’s probably better to use a bit more explicit language.
Sorry Dreamer, you’re correct, it’s the input/output jacks, they have either plastic or rubber washers & one of mine came off, due the input Jack screw getting loose. My idea was to send an initial message then explain…
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I’ve been trying to get my input Jack washer replaced and I’ve gotten no response from anyone!! How is that possible?