What device do you have?
This may be happening because you are trying to load a pedalboard developed for the DuoX on the Duo and the Duo has no capacity to handle it.
The team is working on an improvement that tags the device for which the pedalboards were created.
Also, does this happens with all the pedalboards?
I’ve got the Duo X. Since I reported this bug, it’s worked… and then stopped working, and then worked again. Could it be your server? It seems intermittent. Also, I notice that after leaving the browser open for a long time, it totally stops responding and I have to relaunch it. Thanks.
I don’t know which one is the one that you are using. If you are using the Edge (Microsoft one) I would not recommend it. Instead, I would suggest you tor try Chrome or Mozzila.
Let us know if you manage to solve the issue.