MOD Reboot: We made it!

I just DMed you with the link

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I am still saving for the 150euro option. Did anybody from the UK received theirs? if thats the case, does anybody know how much do we need to pay at customs after Brexit? I need to see if I could afford it soon. Thanks in advance


Received mine fine - no customs duties to pay.


please check Commercial Plugins - MOD Audio website


I had to pay around £70 for mine via UPS. Not sure if the added 150 will be taken into account and push the import duty up


Filled in the survey but now I’m a bit in limbo on how to proceed. The links I received only shows an empty page where I can’t see or do anything. If anyone could help me out that’d be great! And if the survey isn’t valid anymore, no biggie but I do like to know if that’s the case. Thanks in advance!


Hi @autostatic

Happy to see you again here :slight_smile:

You can opt-in here:

We notifiy backers as units are available

Hi Gianfranco, already filled it in the survey so guess I’m good then? Then I’ll await any notification!

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So what’s the status with all the people who never received their Dwarf after foolishly being kind enough to go to the back of the line to help out and then miss out on receiving one. Are these going to be delivered this year without this additional payment now required? If not, what is the wait time for people that do fork out more of their hard earned cash for something they already paid for? Is there an ETA for delivery without the additional payment? This was mentioned that it was only going to be a temporary thing until all is running smoothly.

Where do you notify backers of availability?



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Well put …


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Things are not running smoothly yet, so needs more time for the waiters. Unfortunate but not sure what you expect otherwise.


Was just wanting some information, that is all. If there could be some regular updates on this for the ‘waiters’, I’m sure that’d be appreciated by all.

My local distro has it in stock and on sale for over 80 euro off. Seems crazy I can’t just be sent that one seeing it’s already heavily discounted. I can then finally start using one and it’ll get some form of recognition on this side of the world via gigs with artists ranging from classical/experimental to hiphop to metal to electronica. Lots of varying musical connections. Even theatre production and online performance/socials. Probably better than it sitting in a warehouse for no-one to see. I’m sure this isn’t going to happen though so I’ll just wait for a future update. Hopefully that final delivery date is getting closer for us ‘founders’ edition waiters.

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What’s the usual time between taking payment for voucher deal and dispatch of Dwarf and said vouchers?

Hi @man

Normally it takes no longer than a week.


Or maybe two … ?

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They had the “SuperBooth” event last weekend. I think that’s why there was some delay added. I payed the 150€ two weeks ago and received my Dwarf on Monday.

Ups… didn’t see that the post was already 16 days old :thinking:


Have you received your unit yet? They seem pretty good at taking money and not delivering. I’ll be waiting out until they finally send me my unit as originally promised. I just can’t trust them to give them any more money plus the mere principle of the matter. They’ve been handing out free ones to YouTubers etc yet not the paying people that supported them from the beginning. :-1:

Yes I did, took me a couple of weeks and hassling via email and I’m still owed my original Indiegogo plug-ins and working Tier 2 vouchers, but I have the Dwarf and the €150 voucher.


Hi @rdomain, I’ve seen your writing in a lot of places and finally feel the need to say something

You say they’re good at taking money and not delivering but as far as I’ve seen they have delivered every device from the €150 deal which is pretty simple because they only make the deal available when there is a device in stock ready to ship

You backed the project on kickstarter and elected to receive your reward later which was very generous of you but then you act like they haven’t given any devices to the backers but they have given well over half of them already so that’s at least like 800-900 backers I guess

You’re annoyed that they would give a device to a YouTuber instead of you but you need to think about how a business works. Firstly most of the time when a small tech company gives a device to YouTuber its usually only a lone. If they really give it to them for free, they must be a channel with a lot of reach and that’s a marketing expense. The device is given as a payment for the advertising of product which generates sales. That marketing could generate the money needed to manufacture many more devices for the original backers, whereas giving that device to you would be an expense that doesn’t help any of the other backers and if that continues then could lead to the collapse of the company leaving you with a device that will not be supported into the future

Is that what you want? For just you to get a device and let the company die? So the other backers miss out?

That’s basically the path the MOD was on before and that lead them to insolvency. Even when they were under financial stress they continued to ship devices to backers week after week. That didn’t work so something had to change!

They seem to have a plan now that is focussed on getting them to profitability which is a big challenge for all start-ups. They have been very open about their plan and how they are committed to fulfilling the backer rewards though it will take some time. If you don’t like their plan then maybe you can suggest how they can generate the money to manufacture a device for you some other way

Meanwhile you are all over their social media slandering them at every opportunity. Whenever they post something new that can help to grow the company to get to the point where they can make devices for the backers like yourself, you are actively making that more difficult by trying to tarnish the companies public image which really hurts the growth and essentially shooting yourself in the foot. You tag kickstarter in your comments saying they didn’t deliver the device you “bought” from them even though kickstarter themselves have articles explaining the Kickstarter is not a store

Maybe you think that MOD is some greedy corporation with a bank roll that can pay for your device at any time but they don’t simply because they “don’t care” about you. The reality is the MOD is just a few guys who are musicians and creators much like yourself who are just trying to make the dream work and they really do care about the backers like you. I’ve seen it in person. I know you’re annoyed by everything that has happened but it would be much more helpful for MOD, your fellow backers and yourself if you would be more supportive especially in public forums

Wishing you all well :v: