Mod Duo X not correctly saving pedal board control assignments

Description


After repeated attempts to correctly save all switch and control assignments mapped to controls on the Mod Duo X I believe that this failure constitutes a possible bug in the desktop interface.

How to reproduce


  1. Create a pedal board using the web interface, then go through each component of the pedal board assigning the desired parameters to switches and controls on different pages.
  2. Using the save or save as function on the web interface, name the pedal board and save it to the Mod Duo X.
  3. Now go through the different pages of the pedal board on the twin screens of the Mod device and check whether all the control and switch assignments have been correctly transferred - result, only some assignments were transferred, leaving the Mod device in a completely different state than what was still accessible via the web interface.
    For example, I assigned various parameters in several virtual effects and amplifiers plus other devices to allow control via the front panel controls and switches, and only a few of them actually transferred successfully in spite of repeating the entire process more than once in order to check if I had made any obvious mistakes. The issue was not resolved.

Expected/suggested solution


Being very new to this platform I am aware that this may be down to user error, but regarding a possible solution I am afraid I am out of my depth here. All I can suggest is to try loading up the pedal board I uploaded to another Mod device and checking to see whether any control assignments are present and functional on the device. Then it would be a case of going through each of the components of the signal chain of the pedal board in order to check within the web interface to see which assignments were made in each pedal. Obviously only having my own Mod device I am unable to do that, but in any case I suspect that the fault lies in the web interface rather than the Mod Duo X.
Here is a direct link to the pedal board I was working on when I experienced this issue: MODERN FUSION#1 - MOD Audio

Additional information


Open the controller menu (hold left knob down), navigate to Info > Versions and write down here the version.

  • release: V1.13.5
    Restore: 48DEDF2
    SYSTEM: AD7D814
    CONTROLLER: FSFC78B

Also provide some information about your system if possible.
Windows 11 x64 fully up to date
Using recently updated Brave browser to access web interface

  • Operating system: (Linux, Mac or Windows)
  • System version: (Windows 10 or Mac 10.10, etc)
1 Like

I use both Dwarf and Duo X and I don’t have any issue with saving control assignements. I have quite complicated pedalboards and I use 3 Mod footswitch with the duo X and Two mod footswitch with the dwarf.

Almost every control assignement is use in Duo X Device assignement page, so I use all button and pots assignement.

The only issue with the duo X is that it doesn’t support very well more than two Mod footswitch so I have to deconnect and connect the Mod footswitch ethernet cable so it can recognize the 3 Modfootswitch.
I don’t use the last version but 1.13.4.3291
I heard someone has issue with Mod footswitch and the last version so I don’t want to take the risk to upgrade mine.

5 Likes

Bonjour Julien,

Interesting setup - the first pedal on my pedal board is also the Digitech Frequout :wink: amazing effect, isn’t it?
Can you do me a favour? If I link you to the pedal board in which I am experiencing these issues with control assignments, could you please check to see which controls assign to the controls and switches of your Mod Duo X to help me troubleshoot? I also think you may be interested in this pedal board, since I suspect that we are going for a similar range of tones.
Anyway, here’s the direct link: MODERN FUSION#1 - MOD Audio
But I need to ask you to please not share this pedal board publicly - it’s not yet ready for that, I really prefer everything to be working 100% correctly before sharing it, and being so new to the platform I still have a lot to learn.
Salut!

Hi. Yes the digitech frequout is the only effect I can’t get with Mod Audio devices. It’s amazing Ilove it. I’ll look at your pedalboard as soone as I can, maybe tomorrow. Thanks.

3 Likes

No, I may be new to this platform but I’m not stupid :wink:

By the way. At first I only used the ‘save’ parameter for each pedal/switch assignment before saving the entire pedal board, but for the last iteration which also did not save properly, I also used the ‘advanced’ tab so that I could rename each assignment before saving the entire pedal board. Some of those renamed assignments showed up, but not all the pages. That’s what I need to verify - whether the saved version reflects the actual setup within the web interface - because what appears in my Mod Duo X does not reflect the full configuration I saved.
The only way I could possibly remember and cross check each assignment would be to have created a written note for each pedal, outlining all the pedal/switch assignments, but frankly that would have been too much work, and the note plugin doesn’t appear to work properly either, making it difficult to actually use it as intended within the web interface…
Also, there seem to be more pages within the configuration of each plugin than the number which are actually saved to the Mod Duo X, is it the same with yours, or can you access more than 3 directly on the device?

wow, the emoji saved your message !
Don’t forget to be nice in here, @VeggieSoup just wants to help.
He probably thought about the fact you have to save the pedalboard after saving a snapshot, which could be troubling.

3 Likes

Point taken - probably just venting my frustration :wink: I realise that anyone can make a mistake, but I thought it was clear from all the information I posted that I had really done all I can to ensure that I followed all the necessary steps before posting this.

Hi.
Finally I just tried your pedalboard.

I found you’ve assigned the shiroverb to button 1 on page 1, Gain tiny stereo to knob 1 page 1, shiroverb mix to knob 2 page 1,shiroverb decay to endless knob 1 page 1, tiny gain before fractal doubler to enless knob 2 page 1.

A total of 5 assignement. All is working fine.
Is that correct?

1 Like

Thank you Juliien, I’m really grateful for your help. There were many more assignments which were obviously not saved. In particular, and very important to being able to mix the acoustic sound with the electric tone is the mini volume control coming from the second speaker cab sim plugin which uses an acoustic guitar simulation (were you able to access this?), which then goes to the Fractal doubler - which I had assigned to one of the front panel controllers on one of the assignment pages.
In short, only two assignment pages seem to have saved, and neither are they fully populated as they were when I saved them. There were actually at least 3 more assignment pages allowing control of the overdrive pedals and various amp parameters, so it is impossible to access the majority of controllers I had assigned.
This reflects what appeared on my Mod Duo X, which is frustrating and disappointing - especially after all the time and effort I put into selecting and saving each of these control assignments.

Can you tell me how many fully populated controller assignment pages you are able to save to your Mod Duo X? And do you have an example of a pedal board using multple control assignment pages which you’d be willing to share with me so that I can test whether or not it works on my device? That would really help me to troubleshoot this issue :slight_smile:

I must be doing something wrong, but I really don’t know what. When I have time I will have to go through the entire patch assigning controllers and creating notes for each plugin, then cross check what appears in each note with what is actually accessible on my device - unless you have any other suggestions?

I’ve posted an example of my actual pedalboard wich use almost all assignement available, see photos above. All greyed assignement are used.
You should try to build a new pedalboard and see if the same issue happen.
One more question : Did you updated all plugins?

1 Like

Yes, as far as I am aware I updated all the plugins, although as you can see, several of them are Beta versions anyway…
Where did you post your pedal board? I don’t see any photos of your rig - or do you mean the photographs accompanying the first reply you made to my post?

Yes that’s it

Well as you can see on this photo I was able to ad some assignement save the pedalboard, open it again and everything is saved.

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Can you share one of your pedal boards with multiple control assignments with me so that I can test whether or not the assignments correctly translate to my device, because if your pedal board works correctly on your device, it should also work on mine - if not, then we can establish that the issue is something to do with my device - and if it does work correctly, then that would point to my having incorrectly saved the configuration of my pedal board to my device? Make sense?

So you pedalboard have no issue. I think your unit have issue.
Did you tried to make a new pedalboard and see if the issue happen?
Did you tried to downgrad the firmware version. Maybe the last update have a issue. As I told the only difference is that I didn’t update my Mod Duo X to the last version.

Yes I can

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https://pedalboards.moddevices.com/pedalboards/6748e5785e57562fcb26d059

1 Like

I’m really grateful to you for this Julien - it makes far more sense to use someone else’s multi control assigned pedal boards which is known to be working than to simply waste more time and effort trying to use my own creations - before knowing whether or not the fault lies with my own Mod Duo X device, which as you pointed out might be the case.
So I’ll try loading your pedal board example and saving it to my device, then I will be able to see which of the control assignments appear on my device - just as you did with my pedal board creation - proving that my control assignments did not save correctly to the pedal board I uploaded.

Then we can compare notes, and that way we can establish whether:

  1. My device is able to correctly receive the control assignments from your pedal board - which would then point to user error on my part.
  2. Whether or not the control assignments received by my device match those you programmed
  3. Whether there is an issue with the Web interface, (or my understanding of how to use the ‘save’ and ‘save as’ functions) as I suspected originally.

CONTROL ASSIGNMENTS AS THEY APPEAR IN WEB INTERFACE

  1. Collision Drive On/Off

Page 1 Switch 3

  1. Gx Supersonic guitar amplifier - Gain

Page 1 knob 5; Bass > knob 5; Treble > knob 7; Volume > knob 8

  1. GX Cab - Master

Page 2 knob 1; Bass > knob 2; Treble > knob 3.

  1. Shiroverb On/Off

Page 1 Switch 1; Decay > left Endless knob, Mix > knob 2

  1. Tiny Gain stereo Ch1 Gain

Page 1 Knob 1

  1. Tiny Gain mono Ch2 Gain

Page 1 Endless knob 2 (right)

  1. TAP Fractal Doubler On/Off

Page 3 Switch 1; Time Tracking > Page 3 Knob 1; Pitch tracking > Page 3 Knob 2; Dry Level > Page 3 Knob 3; Dry Left Pos > Page 3 Knob 4; Dry Right Pos > Page 3 Knob 5; Wet Level > Page 3 Knob 6; Wet Left Pos > Page 3 Knob 7; Wet Right Pos > Page 3 Knob 8

  1. Mverb On/Off

Page 4 Switch 1; Damping > Page 4 Knob 1; Density > Page 4 Knob 2; Bandwidth > Page 4 Knob 3; Decay > Page 4 Knob 4; Pre Delay > Page 4 Knob 5; Size > Page 4 Knob 5; Level > Page 4 Knob 7; Mix > Page 4 Knob 8

I saved this using ‘saved as’ to a new pedal board.

When I get a moment I’ll cross check these with what appears on my Mod Duo X and let you know whether or not the assignments match. Thanks again for all your work and invaluable help.

Just to check - are there any more pages available to be used for assignments on the Mod Duo X, or is it hard limited to only 4?

OK, I’ve finally managed to get around to cross checking the control assignments and the number of accessible pages on my Mod Duo X. They appear to have saved correctly to my device, thanks to your hard work ;).
After that I created a few more iterations of the same pedal board and saved them to my device, each time adding more control assignments and they now seem to be accessible on my device.
I also just found the snapshots you created, but haven’t had time to actually listen to them yet, nor actually observe the changes they bring about in the different pedals and amps etc.

But I have hit upon a pretty major issue - there seems to be nothing to identify which page is loaded other than the colour coded LED. When you are talking about trying to remember your assignments for up to 6 pages it can become really confusing.
I’m going to have to rethink the distribution of the assignments in such a way as to be able to create some sort of cohesive order which I can memorize, otherwise this isn’t going to work for me.
The other problem is also pretty serious - it doesn’t matter whether you rename the assignments or not because they cannot be read on the screens of the Mod Duo X anyway, because only the first few characters are visible due to the screeen resolution…

The ideal way to set things up would probably be to assign 4 control parameters to the knobs and On/Off to 1 switch on the same page, then repeat this with the next pedal on the other side of the Mod Duo X.
Then have other pedals with only the Mix and On/Off controls assigned on the next page.