Mod DUO not saving User Profiles

I have just got a mod DUO and took some time to adjust levels for my use case (I play saxophone so I had to adjust input levels for my microphone, but also output levels for both headphones and speaker output).
I switched off and on again, and the levels had all reset! It comes back to -12db on each output.
I’ve tried saving User Profiles, it didn’t work. I’ve tried different user profiles (saved on A, saved on B…), in either case, it doesn’t seem to be saving settings on different profiles.
I’ve seen other posts complaining about this issue, but it doesn’t seem to be fixed; any ideas?


a partir del 1.10 no guarda los cambios de usuario

Yeah, I thought that might be the case; they updated the firmware and broke the saving profiles feature!
I read somewhere that in reality it’s just a GUI thing and that in reality the volume changes are kept, but the values reset randomly. I haven’t tested that, but it’d be worth checking…
Other than that, I think I’ll stick to compensating with a +12db boost as you suggested!

I have the same problem. When Duo saves a profile it subscribes to all the others. And when it restarts everything goes to -12db.
Even if it “saves” the information and it’s a GUI problem, it’s a big problem (I haven’t tested it on the amplifier yet)… if I have to adjust the gains and levels every time I turn on the pedalboard or change instruments, it will complicate.

esperemos que lo solucionen en las proximas actualizaciones,