in v1.10, the problem of the jumpy/unresponsive left knob on a DUO might be worse.
How to reproduce
update DUO to 1.10
assign left knob to any parameter (or even just try to navigate the system menu)
response is poor and jumpy, and it sometimes jumps back to the minimum value when operating in the bottom half of its range.
the left knob should work smoothly, as the right one does!
Operating system: macOS
System version: Big Sur 11.3.1
as you know, this has been a long-standing problem. i’m reporting this, because i think this got worse in v1.9, and even worse now in 1,10 – although it’s hard to quantify, of course. i did get a main circuit board replacement in May, 2017. at the time, that seemed to solve the problem, so i’m a little worried if this has gotten worse again in recent software revisions.
unfortunately, i am unable to install versions earlier than 1.9 to re-test this, since i had to do the NAND conversion on my particular DUO.
It actually helps to understand the source of your issue.
We must say that we are not so familiar with that issue, which means that it doesn’t pop up so often and probably it is something faulty on your device.
Could you please send an e-mail to email@example.com? It would help a lot if you add a video showing the behavior.
Thanks for sharing the video. It the quite an annoying issue, but not common at all! We will be taking a closer look at it. I will get back to you with news soon.
Meanwhile, if you can help us, could you please send the issue and the video to firstname.lastname@example.org? Just to help us keeping track and getting it solved. You can even add a link to this post.