Hi Simon,
Thanks for the report. We will try to reproduce it and check what is happening.
EDIT: I got an answer and, there are some bugs on navigation mode currently. Those bugs should all be fixed with the 1.11, so it’s a matter of time for it to get solved.
Thanks Jon, that makes sense - I was using yesterday and it hung another couple of times, both when I was moving between snapshots. I’ll wait for 1.11 - any rough ideas as to when it might make an appearance? I saw mention of RC versions elsewhere, so I’ll try those, if I can, when they are released.
We are doing what is supposed to be final testing this week.
Target date is early October for now, unless we find some last minute show-stoppers.
Just to add that I have experienced a number of hangs so far. Sometimes with very basic pedalboards, and some with much more complex stuff going on (I’ve got one in the database called PB&DrumsV2 which is the one that froze today)
It happens randomly, and it always “fails open” so besides a couple of crackles from the audio sometimes, it normally will just keep passing audio. The web UI continues to work, but the display and buttons on the Dwarf just completely stop responding. Today it occurred when I added the second looper into my design above.
It often happens if I’ve been making big changes on the pedal - but sometimes as an example I can just power it on with no PC connected, switch to navigation mode to select a pedal, and it will half-load a preset and then hang. Again when it does this it passes audio. It has no reflection on the complexity of the pedal, and the CPU is showing very low usage normally if it was to hang.
I’ve also had some cases where the web UI takes ages to load, or the Dwarf stops being recognised as a USB device. Power cycling the dwarf always fixes any of the above.
My concern is that it happens randomly - currently I don’t feel that I could rely on it for gigging, as I never have any indication that it’s frozen - so I can be halfway through a song and then just can’t control anything.
When it works it’s incredibly powerful, and I’m loving the workflow! But I just hope it can be made more stable. I’m happy to run tests or provide any information as requested. When it arrived with me it was running a firmware that doesn’t appear to be available on the Wiki (newer version of 1.10). On recommendation from one of your team I reflashed the unit with the newest 1.10 version that I could get from the Wiki. I’m hoping that 1.11 can fix some of this.
I also had such phenomena. However, it was primarily plug-ins in the beta stage that caused the Dwarf to crash. However, the crashes usually appeared in the same form: The sound was there, the Dwarf was gone. After removing the beta plug-ins, it ran again as before.
Do you have any particular plugin that you are always using?
There are a bunch of random freezes that were happening with the device and aim to get solved with the 1.11.
Yet your issue is weird, I had that with my own device in the earliest days, but I guess it got fixed after a few updates since its not happening since a while (and I have been abusing on the hours that device is on since a while)
I use Sooperlooper a lot - I’ve definitely has freezes after I’ve added this to the pedal. However, I’ve also had it happen in really basic setups, normally after I’ve had something big running and then have loaded a smaller pedalboard. I really wish I could give a bunch of steps that I do to cause this freeze as I appreciate that it’s near impossible to troubleshoot something with the info I’ve given so far.
Is there a way that I can obtain some sort of runlog from the device (SSH or whatever?) so I can maybe give you a better idea next time this happens?
maybe @falkTX can help us out on that.
For now, I would go on an intensive test with pedalboards using the SooperLooper and others not and check if it freezes more often with it.
I would say to retry with 1.11-RC1 which should be out in a few hours/minutes.
Mostly it is just about writing the release notes now.
Will you put the link to 1.11 RC1 here?
No, we will post it on the releases section as usual.
Ah Okay, it’s my first RC for this system!
I shall await with excitement! I may have to wait until nearer the weekend to test it though…
OK, I am running the RC. Mostly good, but I am still having the hanging issue. I have narrowed it down though. On my PB&DrumsV2 pedalboard, I’ve got 2 x Sooperloopers - play and record are on CV triggers, and the reset buttons i have separately on their own page, for each looper. If I tap Reset 1 and Reset 2 in quick succession, it normally freezes - dropping to purple light on footswitch b, screen is totally unresponsive, audio still passes, but device needs a complete reboot to start working again… It doesn’t happen every time, but most times for me…
Was this exact freeze happening already before?
It’s hard to say if this was the exact freeze - as it was freezing on very basic boards, often after switching boards. But I found the above is a good way to invoke a freeze on the box, and it will happen randomly, so it might work a bunch of times and then suddenly freeze without warning. If I can obtain any more info that would help I’d be happy to do so. The freezing is the only issue that I’ve discovered so far with the dwarf - otherwise the other functions work exactly as I’d hope/expect.
Hmm let’s wait for the new RC and after you try it let us know if this is still happening.
@Rom I don’t know if the original problem reported by @shaggydog is solved, because there was not a clear reproducible case posted in this thread, and there was no response from the original poster that their problem was solved, even though something similar was reported by several users like @seaandsailor and @whosagoodwizard .
As I understand it though, this symptom of hanging (UI unresponsive, purple LED, audio still working) can have a number of different causes. Something was reportedly fixed in 1.11 , but my issue occurred with 1.12.0 . I described a recipe for hanging that was reproducible for me (see Problem with DWARF - #5 by sloedowncadet) which has been confirmed fixed in the latest 1.12.1
As the original poster I can say that I’ve not had any hangs recently, so I’m assuming whatever the problem was has been fixed in one of the updates as suggested (way back) by @jon