404 for Quickstart

Beta Testing Dwarf Beta Testing
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#1

Hi, got my dwarf today (jeah). First point, the quickstart-link on the flyer (Dwarf QSG – MOD Devices website) leads to a 404 error page.
Second point. I am currently trying to connect the Dwarf to my notebook (Win10) via usb. But I can’t get to the web GUI. With 192.168.51.1 I get a timeout. In device manager I get the error Unknown USB device (error requesting device description). It refuses to install the rndis driver saying that the best driver is already installed. Does anyone know what I am doing wrong or need to do differently?

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USB Connect Failed : cdc_subset and netdev timeout usb0
#2

Quick update by myself :-). Managed to get access via my Mac book. Now updating.

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#3

Thanks for reporting the quick-start issue. I will investigate what is happening and let you know.
Also glad that you solve the access problem. Go ahead now and share your experiences so far with the Dwarf :wink:

#4

Hi, briefly about the Windows problem ("Code 43 error | Unknown USB Device (Device Descriptor Request Failed) "). I have had this on a second Windows machine now.
The usual solutions (reboot, reconnect, disable and re-enable device, reinstall drivers - which didn’t work in this case because Windows said the drivers were already the best) didn’t help.

On the other hand, it worked on a third windows computer. With my macbook it’s also no problem. Nevertheless, it would be interesting to find out more about the reason for this. I suspect that this happens more often. It would not be wrong to have a solution ready. I guess when the production devices land by the supporters, several will have to deal with the same problem.

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#5

I have the same problem currently on my windows boot. Initially I was able to access my ModDwarf just fine in windows with the “net+midi (windows)”, but I was trying to get the regular USB CDC mode working by installing some driver I found on the internet. However that didn’t work, and now I seem unable to revert the windows driver to original state and so am unable to access it via 192.168.51.1 on windows, because no network interface device appears.

#6

Lets try keep all the “CDC connection issue” in the same post, which has been reported (and initial debugging done) here [Linux] USB Connect Failed : cdc_subset and netdev timeout usb0 - #6

OP: perhaps rename the title here to just “404 for Quickstart”? That way this thread can be marked as resolved when the issue is fixed?

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USB Connect Failed : cdc_subset and netdev timeout usb0
#7

The problem with the quickstart guide seems to be that the little leaflet you get with your Moddwarf actually has two different addresses on it:

The address on the front is something like

moddevices(.)com/dwarfquickstart

On the back it‘s:
https://www.moddevices.com/dwarfqsg

The first one didn’t work some days ago but does now. The second link was working for me from day one.

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#8

Indeed this was a little issue that we spotted too late. Now they should both work.

#9

Now both links are dead again…

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#10

In a message thread going on right now:

"We are aware of the issue. It was unfortunately triggered by a change in our website hosting structure.

We are working to get the page back online as soon as possible."

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#11

The links are back online again!

Thanks for your patience :slight_smile:

// Jesse

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